Shipping Policy

🌍 Free Worldwide Shipping

We are pleased to offer FREE WORLDWIDE SHIPPING on all orders.

No minimum purchase is required.

Wherever you are in the world, we will do our best to deliver your order safely and securely.

📦 Order Processing

Each order is carefully prepared and inspected before shipment.

Orders are usually processed within:

1–3 business days

During busy periods, holidays or special promotions, processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

🚚 Delivery Times

Estimated delivery times vary depending on your destination.

United Kingdom: approximately 5–10 business days

United States & Canada: approximately 7–15 business days

Europe: approximately 7–15 business days

Australia & New Zealand: approximately 8–18 business days

Other international destinations: approximately 10–25 business days

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary due to customs processing, local postal services, weather, public holidays or other circumstances outside our control.

🔎 Order Tracking

Once your order has been dispatched, tracking information will be provided when available.

Please allow some time for the tracking information to become active after the parcel has been handed to the shipping carrier.

If your tracking information has not updated for several days, please contact our customer support team and we will help you check the shipment.

🌎 Customs & Import Taxes

International orders may be subject to customs duties, import taxes or other fees depending on the destination country.

Any customs duties, import taxes or local charges imposed by your country are the responsibility of the customer unless otherwise stated at checkout.

Customs policies vary from country to country, and we recommend checking your local regulations before placing an international order.

📍 Incorrect or Incomplete Address

Please make sure your shipping address is correct and complete before completing your purchase.

If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply if the order needs to be sent again.

📦 Lost or Damaged Packages

We take care when packaging every order.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the packaging and the item.

If your package appears to be lost in transit, please contact us so that we can assist you with tracking and investigating the shipment.

⏰ Delivery Delays

Once an order has been dispatched, delivery is handled by the shipping carrier and local postal service.

Occasionally, delays can occur because of:

• Customs inspections

• Weather conditions

• Public holidays

• High shipping volumes

• Local delivery disruptions

• Incorrect address information

We appreciate your patience if your package takes longer than the estimated delivery window.

💚 Our Promise

Every order is carefully prepared before leaving our hands.

We want your experience to be simple:

You choose your piece.
We carefully prepare it.
We ship it to you — worldwide, for free.

FREE WORLDWIDE SHIPPING

No minimum order required.